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Red Grid MGRS: Support

Need help with Red Grid MGRS? We're here to assist.

Contact Us

For bug reports, feature requests, or general questions:

Email: support@redgridtactical.com

Subscriptions

How does Pro billing work?
Pro Monthly is $3.99/month and Pro Annual is $29.99/year; both auto-renew until you cancel, and you can cancel any time from your device's subscription settings. Pro Lifetime is a one-time purchase ($199.99) that never renews.

How do I cancel a subscription?
Subscriptions are managed by your store account, not inside the app.
App Store (iOS): Settings > [your name] > Subscriptions > Red Grid MGRS > Cancel.
Google Play (Android): Play Store > profile icon > Payments & subscriptions > Subscriptions > Red Grid MGRS > Cancel.

How do I restore purchases after a reinstall?
Open any PRO feature to bring up the purchase screen, then tap RESTORE. Make sure you are signed in with the same Apple ID or Google account you purchased with.

Common Questions

How do I grant location permission?
Go to your device Settings > Apps > Red Grid MGRS > Permissions > Location > Allow while using the app.

How do I restore my Pro purchase on a new device?
Open Red Grid MGRS on your new device, open any PRO feature, and tap RESTORE on the purchase screen. Make sure you are signed in with the same Apple ID or Google account.

Does the app work offline?
Yes. Red Grid MGRS requires no network connection: all features work entirely on-device using your GPS receiver. The one exception is downloading map tiles for offline use, which you trigger yourself; once downloaded, maps work with zero signal.

What data does the app collect?
None. See our Privacy Policy for full details.

Source Code

The Red Grid MGRS source code is available to read at:
github.com/RedGridTactical/RedGridMGRS